Game freezes or stops responding on a Windows 10 device I suggest that you uninstall the anti-virus and check if the issue persists.įor additional troubleshooting steps, I suggest that you check the link below and follow the steps provided: Step 5: If you have any anti-virus installed on your computer. You need to restart your computer to let the changes take effect. Find the game and click Advanced options.Step 4: Reset the game from the Settings menu. This will help delete temporary files that have been stored on your computer. Kindly click the link below to proceed:Ĭheck for updates for apps and games from Windows Store Step 2: Check for updates for apps and games from Windows Store. This can help remove problems with an app from Microsoft Store. Step 1: Run the troubleshooter for Windows apps using the link below. In the meantime, I recommend that you perform the troubleshooting steps below:
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